Forward-thinking boards of directors and executives understand that employees’ work experiences are directly connected to business success.
This is true for companies of any size or industry, public or private.
In this report, we uncover how Synchrony, No. 2 on the 2025 Fortune 100 Best Companies To Work For® list, redefined leadership by embracing new behaviors and mindsets, such as vulnerability, to fuel enormous business success.
By deeply listening and asking for feedback, Synchrony’s leaders create a trusting culture that meets employees’ needs at all levels, which has led to lower turnover, increased applicants, and stronger revenue.
Synchrony exemplifies the Great Place To Work Effect in action: Leaders shape the employee experience, which in turn shapes the culture, and that culture drives performance.